If an admin wants to restrict ess_user role from changing Resolved notable events to closed, what is the recommended approach?

The recommended approach to restrict the ess_user role from changing Resolved notable events to Closed is to select the Closed status and remove the ess_user from Resolved status transitions. This method effectively prevents users with the ess_user role from being able to alter the status of notable events that have been marked as Resolved, thereby ensuring that these events cannot be inadvertently or improperly closed by users who should not have that authority. By manipulating the status transitions in this way, the admin retains control over the workflow and ensures that only designated roles are permitted to perform critical status changes.

This approach centers on the concept of status transitions within the workflow of notable events in Splunk Enterprise Security. By controlling which roles can transition from one status to another, the admin can enforce stricter controls over how notable events are managed after they have been resolved. By restricting access to the transition to the Closed status, it maintains the integrity of the event lifecycle.

Other options may involve different kinds of permissions or capabilities, but they either do not precisely address the need to manage the transition of statuses for notable events or may inadvertently grant more control than intended. The focus on managing the specific status transition in this scenario is the most direct and effective solution.